Safeguarding & confidentiality

Safeguarding & confidentiality

Last updated: 05 / 05 / 26

At The Miracle Foundation SCIO, the safety and wellbeing of children, young people, and families is at the heart of everything we do.

We are committed to providing safe, supportive environments where individuals feel respected, protected, and able to access the help they need.

At The Miracle Foundation SCIO, the safety and wellbeing of children, young people, and families is at the heart of everything we do.

We are committed to providing safe, supportive environments where individuals feel respected, protected, and able to access the help they need.

Our commitment to safeguarding

Our commitment to safeguarding

We believe that every child and young person has the right to be safe, heard, and supported.

We are committed to:

  • Protecting children and young people from harm

  • Creating safe and supportive environments

  • Responding appropriately to concerns or disclosures

  • Working in partnership with families, professionals, and services

  • Following national safeguarding guidance and best practice

All staff and volunteers receive appropriate safeguarding training and support.

Our approach

Our approach

Our work is trauma-informed and person-centred. This means:

  • We prioritise emotional safety and trust

  • We listen without judgement

  • We respect individual experiences

  • We work at a pace that feels safe and appropriate

Confidentiality

Confidentiality

We treat all information shared with us sensitively and respectfully.

Information provided through our services, contact forms, or referrals will be kept confidential and only shared where necessary and appropriate.

When we may need to share information

When we may need to share information

While we aim to maintain confidentiality, there are situations where we may need to share information to keep someone safe.

This may include:

  • If a child or young person is at risk of harm

  • If there are safeguarding concerns

  • If required by law

In these situations, we will share information with relevant services such as social work, health professionals, or emergency services.

Where possible, we will explain this clearly and involve you in the process.

Working with partners

Working with partners

We work closely with:

  • Schools

  • Social work services

  • Health professionals

  • Community organisations

This helps ensure that children and families receive the right support at the right time.

Concerns or disclosures

Concerns or disclosures

If a child or young person shares something that raises concern, our team will:

  • Listen carefully and take it seriously

  • Record information appropriately

  • Follow safeguarding procedures

  • Seek guidance from designated safeguarding leads

  • Take appropriate action to protect the individual

Your rights and privacy

Your rights and privacy

We handle personal information in line with our Privacy Policy.

You have the right to:

  • Understand how your information is used

  • Ask questions about confidentiality

  • Request access to your data

Contact us

Contact us

If you have any questions about safeguarding or confidentiality, please contact us:

Email: enquiries@themiraclefoundation.org.uk
Phone: 01698 760479